1. What is Boundless and how does it work?

Boundless makes it easy for companies to grow their internationally remote team. We do this by co-employing people on your behalf, being the local “employer of record” for the individual.

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2. What does “Employer of Record” mean?

It means that Boundless is the legal employer of the individual, as far as their government, tax, and employment authorities are concerned.

We are responsible for:

  • ensuring their employment is compliant with local employment laws
  • processing local payroll
  • filing employment related taxes and returns
  • issuing payslips to the employee
  • distributing salary payments

Our customers are responsible for:

  • managing the employee’s day-to-day work load
  • contributing to the personal / professional development of the employee through their work
  • following any guidance we give on employment and HR best practices or legal obligations in the employees home country
  • ensuring that payroll bills relating to their co-employed team are paid to Boundless before the cut-off point in each cycle.

Boundless is a legal employer of record for growing companies with international workers, in a number of countries.

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3. How much does it cost?

Boundless charges 5% of total monthly processed payroll. That is:

  • Total gross salary payment
  • Total employer / tax related contributions / payments (depending on jurisdiction)
  • Total pension contributions
  • Any other benefits payments or additional payments/contributions processed through payroll

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4. We have corporate entities set up in a number of countries, can we still use Boundless?

Yes, even if you have set up your own entities, you still have to process payroll, and ensure compliance with employment law, for each country you have remote workers in. Many companies will outsource these processes/responsibilities to third parties. Boundless offers you the chance to combine these fragmented systems, relationships and workflows into a single experience.

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5. We employ people as independent contractors, and it works fine, how is Boundless different?

If an individual is giving their full and undivided attention to your company, and they are treated as an independent contractor, you are likely in breach of employment laws both in your country, and theirs.

Your company could be liable for fines or other legal measures. The individuals you are working with do not receive the benefit of local employment laws and protections that are often afforded to people working full time hours.

We have written about this in the past:

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6. What countries do you currently support?

As of January 2020, Boundless can support you if you have people you wish to compliantly full time employ in:

  • Ireland 🇮🇪
  • United Kingdom 🇬🇧

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7. What countries do you plan on supporting and when will support be available?

We are currently working on adding support for the following countries (in alphabetic order):

  • Australia 🇦🇺
  • Canada - British Colombia 🇨🇦
  • Canada - Ontario 🇨🇦
  • Denmark 🇩🇰
  • France 🇫🇷
  • Germany 🇩🇪
  • Netherlands 🇳🇱
  • Portugal 🇵🇹
  • Spain 🇪🇸
  • USA - New York 🇺🇸
  • USA - California 🇺🇸

Being able to support employment of people in these countries requires us to establish corporate infrastructure and develop systems compatible with local laws, which can take time. We aim to be able to support these countries through 2020.

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8. As an employer, how do I get started?

You can sign up here:

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9. What’s the downside to working with an EoR like Boundless?

There’s no real downside. Boundless is absorbing the risk of having employees in another country. You won’t be the only party mentioned on your worker’s employment agreement - Boundless will be a party to that agreement.

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10. Do we need to take care of filing monthly/annual reports to the tax authorities?

No. Boundless takes care of all of this.

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11. Do you offer tiered pricing / discounts as we add people?

Not yet, but it is something we’ll explore later in 2020.

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12. Who files taxes on behalf of the employee?

Boundless files all pertinent taxes as they relate to the compliant employment of an individual in their home country.

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13. Who actually pays the employee?

The employee is paid directly by Boundless. As a customer, you will receive a predictable payroll bill each cycle, which will include the total gross payroll cost, plus any employer related taxes or contributions, plus our fee of 5%.

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14. We run payroll on two-week cycles, can you work with that?

Boundless currently supports monthly payroll cycles. In the future, we will support alternative cycles.

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15. We need to make adjustments, how do we do that?

Boundless is an intuitive, and easy to use platform. Making adjustments to an employee’s monthly payroll is as easy as logging in to our secure interface, making the necessary adjustments, and saving them. Each cycle has a cutoff point, beyond which it’s no longer possible to make adjustments.

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16. Can you handle medical benefits / can you deduct medical insurance payments at source?

We don’t currently offer access to any specific medical insurance policies, but we are working on putting this in place.

A simple & effective way of handling this is to offer any employee with their own health insurance policy an additional gross payment on top of their salary.

For example: you could say that, for any employee that provides you with evidence of their own policy, you’ll pay them an extra gross amount each year. This will be treated as an additional gross payment on their payslip, and they’ll be taxed on this, resulting in an increase of the employee’s net salary that covers the cost of the insurance minus the taxes on this monetary benefit.

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17. Can you support pension payments?

Yes, we can support pension payments / contributions in the countries that we support.

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18. How does billing work?

Each cycle you will receive a payroll bill. To make things easy, it will be a single amount, accompanied with a breakdown of each employee’s salary, tax and contributions.

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